1. Choose a date and time for the event.
2. Submit the Phonebank Party Notice Form so your Field Manager will be on hand during your phonebank.
Pro Tip!
Set a regular, standing phonebank day/time! “We’re phonebanking every Sunday. Start dialing at 11am; show up at 10:45am if you need training.” The big advantage of virtual phonebanks is it’s so easy for phonebankers to (a) sign up for a series and (b) show up.
3. Set up a Zoom meeting. We recommend requiring registration, then using the registration form as your single RSVP form. Learn how to do this here.
4. Prepare your invitation for distribution by email and social.
5. Don’t forget that individual outreach is key—don’t just rely on email blasts! Make a recruitment plan with your Organizing Department staffer.
1. Choose a date and time for the event.
2. Submit the Phonebank Party Notice Form so your Field Manager will be on hand during your phonebank.
Pro Tip!
Set a regular, standing phonebank day/time! “We’re phonebanking every Sunday. Start dialing at 11am; show up at 10:45am if you need training.” The big advantage of virtual phonebanks is it’s so easy for phonebankers to (a) sign up for a series and (b) show up.
3. Set up a Zoom meeting. We recommend requiring registration, then using the registration form as your single RSVP form. Learn how to do this here.
4. Prepare your invitation for distribution by email and social.
5. Don’t forget that individual outreach is key—don’t just rely on email blasts! Make a recruitment plan with your Organizing Department staffer.
6. Solidify roles. A virtual phonebank of <10 people can be successfully run by one phonebank leader who trains, troubleshoots, encourages and supports attendees. But we recommend always having a second person on the call who can help.
7. Prepare to run your phonebank:
Pro Tip!
Join other teams’ phonebanks to see how they do it! To find an upcoming phonebank, you can (a) ask your Field Manager or Organizing Manager (see Sister District Directory), (b) ask on Slack, or (c) ask in the Volunteer Leaders Facebook group.
8. Continue promoting your event through personal 1:1 outreach and social media.
9. Finalize any prep work for navigating Zoom, phonebank training, troubleshooting and run-of-show planning.
10. Send another invitation email and continue with social media and personal recruitment.
11. Email your RSVPs. The goals are:
12. Morning: Send reminder texts. (Sample text below.) Recall that calls and texts are 50% to 177% more effective than just sending email reminders. To download a list of your registrants from Zoom, follow the instructions here.
13. At least 10 minutes before your phonebank, log in to the system. If there are any issues, alert your Field Manager. Pivot to make calls for a different candidate if needed. Copy the URL for your candidate’s phonebank system so you have it ready to share with leaders. For example: https://sisterdistrict.com/phonebanking/frances-jackson/
6. Solidify roles. A virtual phonebank of <10 people can be successfully run by one phonebank leader who trains, troubleshoots, encourages and supports attendees. But we recommend always having a second person on the call who can help.
7. Prepare to run your phonebank:
Pro Tip!
Join other teams’ phonebanks to see how they do it! To find an upcoming phonebank, you can (a) ask your Field Manager or Organizing Manager (see Sister District Directory), (b) ask on Slack, or (c) ask in the Volunteer Leaders Facebook group.
8. Continue promoting your event through personal 1:1 outreach and social media.
9. Finalize any prep work for navigating Zoom, phonebank training, troubleshooting and run-of-show planning.
10. Send another invitation email and continue with social media and personal recruitment.
11. Email your RSVPs. The goals are:
12. Morning: Send reminder texts. (Sample text below.) Recall that calls and texts are 50% to 177% more effective than just sending email reminders. To download a list of your registrants from Zoom, follow the instructions here.
13. At least 10 minutes before your phonebank, log in to the system. If there are any issues, alert your Field Manager. Pivot to make calls for a different candidate if needed. Copy the URL for your candidate’s phonebank system so you have it ready to share with leaders. For example: https://sisterdistrict.com/phonebanking/frances-jackson/
14. Kick the call off with a training, and explain the flow. Please see the Phonebank Training Guide for how to run a quick, effective training.
15. Remind everyone to keep a tally of their calls, then put everyone on mute and start calling!
Pro Tip!
To get people up and running, post simple log-in steps in the chat. For example:
14. Kick the call off with a training, and explain the flow. Please see the Phonebank Training Guide for how to run a quick, effective training.
15. Remind everyone to keep a tally of their calls, then put everyone on mute and start calling!
Pro Tip!
To get people up and running, post simple log-in steps in the chat. For example:
16. You might want to let people know that whoever is not on a call with a voter at the half-hour or hour mark should unmute to share stories, etc.
17. If folks have questions, they should be encouraged to drop them in the chat. The hosts should monitor and answer questions that way so that everyone can benefit. If the question requires a conversation or screensharing, use a breakout room to have a 1:1 conversation. (Only the Host can assign control breakout rooms.)
16. You might want to let people know that whoever is not on a call with a voter at the half-hour or hour mark should unmute to share stories, etc.
17. If folks have questions, they should be encouraged to drop them in the chat. The hosts should monitor and answer questions that way so that everyone can benefit. If the question requires a conversation or screensharing, use a breakout room to have a 1:1 conversation. (Only the Host can assign control breakout rooms.)
Case Study
Learn how MA-RI got more phonebankers via Zoom than they usually do in real-life, and used breakout rooms to provide 1:1 technical support to new volunteers.
Case Study
Learn how MA-RI got more phonebankers via Zoom than they usually do in real-life, and used breakout rooms to provide 1:1 technical support to new volunteers.
18. Regroup at the end of the event and ask everyone to post their dial totals in the chat. We suggest recording your good work in the Phonebanking tab of your Team Spreadsheet. (If you need help, talk to your Organizing Department staffer!).
19. Report and celebrate dial totals! If you use the Phonebanking tab of the Team Spreadsheet, you can also report dial efficiency.
20. Don’t forget to take a screenshot, or selfie with your screen—make sure you’re using Gallery View so you can see everyone. Then share it with us so we can amplify your work!
18. Regroup at the end of the event and ask everyone to post their dial totals in the chat. We suggest recording your good work in the Phonebanking tab of your Team Spreadsheet. (If you need help, talk to your Organizing Department staffer!).
19. Report and celebrate dial totals! If you use the Phonebanking tab of the Team Spreadsheet, you can also report dial efficiency.
20. Don’t forget to take a screenshot, or selfie with your screen—make sure you’re using Gallery View so you can see everyone. Then share it with us so we can amplify your work!
21. If you’re participating in the Metrics Dashboard Program, you can sum up the total dials from individual phonebanks in your Team Spreadsheet and report your team’s total dials for the week on Mondays. (If you have questions, reach out to Lala!)
22. Email attendees a quick recap thanking them for participating, and letting them know how many calls were made, and (optional) celebrate dial efficiency. Give shout-outs and reference particular victories such as finding undecided voters, persuading undecided voters, or recruiting volunteers. Don’t forget to share the registration link for the next event and ask them to bring a friend!
Day Before
Hello, phonebankers!
Very happy we’ll make calls together tomorrow. We start dialing at 11am, but if you want training and help logging in, please join at 10:45am.
In advance:
Joining the call tomorrow:
Day After
Hello all,
Thanks so much for phonebanking yesterday – I appreciate your good humor and your feedback!
We made 244 calls in all — that’s 44 calls per person on average, about 1.8 minutes per dial per person, which is really good (between 1 and 2mins per dial is where we want to be). We identified at least 5 undecided voters and Christine struck gold, recruiting a volunteer!
I hope you’ll join again next week, and please invite your friends. We’ll publicize through our email and social media channels, but a personal connection is the best way to bring in new volunteers. Here’s the registration link again if you want to share: https://us02web.zoom.us/meeting/register/tZ0udeyhpjwuH9L90PgUlHHFGVCaAY9cduLP
Stay well, and see you next Sunday 🙂